LARGE LOCAL RANGE…
“I dropped into the store not long ago and was impressed with how it’s all looking and the new additions to the service like the gaming nights, the extensive inks, lower prices on repairs, the newsletter … it’s great to see the business engage the community as well as providing the things we want from an IT store right here in Murwillumbah. Thanks for the service over the years, carry on!
Hetti McDonald Design & Illustration.
On behalf of the ‘silent majority’, thanks to everyone at Precise for being a great local institution…it’s good to know we don’t have to go rushing off to the coast when something eventually does go astray with our gear!”
Caldera Art Gallery / World Heritage Rainforest Centre
I’ve been so well looked after by Stewart and the gang that I don’t need to go elsewhere. I’ve come to regard Precise as a 2nd family. Over the years I’ve had 3 special upgrade builds from Precise and each has filled my special computing needs with great satisfaction to me. Precise always gives good deals and I can be assured of finding whatever I need in the shop. They can always find time to help me navigate the often confusing tech world with in-depth discussions on new trends & tools. Great to see how the business has grown & prospered over the years.
Having recently moved to the area, I love to support local business and Precise PCs is well worthy of mine. I’ve popped in a couple of times for small things like ink cartridges and found them to be happy and helpful, but it’s their recent service that has really ‘wowed’ me. I had no hesitation in considering them for a big item: a new computer; instead of going to a “big name shop” at Tweed Heads. While I was waiting for the new machine, they fixed my existing PC within a day so that my home business operations were not disadvantaged. Whle it was a big financial transaction, well worth every cent as the customer service I experienced from Precise PCs can’t be measured in dollars. Well done Guys… You now have a committed customer for life!
I recently bought a new laptop. Precise PCs matched me with the right one, at the right price. Excellent customer service and follow-up service to make sure I am happy. I will always get the guys from Precise PCs to help me with my future computer needs.
REAL HELP AT HAND…
…Thank you for looking at my computer… …I bought a computer locally (instead of going up the coast, or onto the internet) so that there was a ‘real person’ readily available to talk to when I ran into difficulty. I have run into difficulty and it has been a relief for me to know that help is at hand – and to find that the issues can be resolved very quickly.
To Precise PCs and everyone that turned up last night thank you for an amazing night. And the staff thank you very much for my new system can’t wait to have another one as well they are incredible! See you all again very soon.
I want to thank Stewart & Karen, & the young man who helped me at the counter, from Precise PCs, for helping get my laptop sorted out, as well taking the time to give me lots of information to think about. The problem was simple & the advice was priceless. Xx
Precise PCs have been giving our family exceptional service especially a person in our house with special needs. She was there again today with her mentor for quite a long time and the service was once again perfect. I don’t know who served my daughter today but she has been in before and your staff are gold. Please tell them we appreciate them. Thank you.
We are a low tech couple in a high tech world. These guys make it simple and easy to understand and have saved our sanity multiple times. Best customer service and very patient staff…Cailum was so helpful.
Thank you thank you thank you! The computer is set up and running - so quickly too! Didn't have to lift a finger for the Wifi, it just magically worked! And the book...opened Quoll and it said, No Projects currently running. Panic! But with the tiniest bit of searching, there it was. For a completely non tech person who gets very nervous when having to move out of my googling, emailing comfort zone - you made it all so easy. Thank you, especially Chris who metaphorically took my hand and walked me through it. Thank you again so very much.
Brilliant little business who train loads of young techs in the area. Every encounter we've had with Precise PCs has been faultless. Their staff, while 'under development' seem enthusiastic and competent.
Why on earth some of their ex customers would record negative reviews here on Google over issues that they caused themselves I cannot understand, but after reading some of them I despair for local companies.
Google is doing a disservice to business by allowing reprobates to have any opinion at all, let alone ones which impact the commercial viability of competent companies like this.
No staff member is perfect, let alone young people. But expecting perfection when you're incapable of it yourself is hypocritical.
We are fortunate to have businesses like this in the area.
TRAVEL FROM TWEED
100% recommendation! I travel from Tweed for my computer needs as the quality of service Precise PCs offer is I would say "unbeatable". I recently upgraded my lap top and it was a smooth process! When my computer crashed I was anxious and confused, the owner contacted me, reassured me and discussed options, top of his mind was value for money for me. I trusted what he recommended and could not have got a better outcome, so much so that we have now streamlined our IT business solutions with Precise PCs moving our email and web hosting and development across. Talk to them before you go anywhere else!
Highly recommended. I recently purchased a Lenovo desktop all-in-one computer and Canon printer from Precise PCs. Staff were helpful, polite, gave good advice and prices were very competitive (thanks Stewart). Chris did a great job of transferring data from my old computer to the new one, with the added benefit of setting up everything the way it used to look, so once I got it home I was able to plug it in and start work immediately. All done in two days. Thanks so much, and I love the Lenovo, a brand I'd never heard of but has good reviews.
NO NONSENSE SERVICE
Great, no nonsense service. My computer crashed and Chris & the guys recovered my data within the day and enabled me to get my computer up and going the next day.
Great service at a very reasonable price. I'll be back....